Hartswood Switch

But All Letting Agents Are the Same, Aren’t They ?

Whilst it must be said that most letting agents appear to offer similar services, the way in which these services are carried out can vary greatly. The main variables which can lead to the success or breakdown of the landlord-agent relationship, include: 1) Competence The idea that ‘anyone can become a property agent’ is not far from the truth. At Hartswood we are proud to have attained several industry accreditations which help us ensure that our service is the best it can possibly be. We are members of ARLA Propertymark which means we meet higher industry standards than the law demands and strictly adhere to their regulations, ensuring that we only provide a first-class service and offer you the best possible advice. We are also members of The Property Ombudsman, TDS and backed by a Client Money Protection (CMP) scheme which guarantees your money is always protected. 2) Communication Lack of communication is one of the most common complaints from landlords looking to change letting agents At Hartswood we use cloud-based communications software so all communications are linked to the property and can be accessed by everyone in the team, meaning our landlords have one point of contact.