Hartswood Switch

Hartswood Switch

Introducing our brand new Hartswood Switch service.

Many Landlords choose an Estate or Letting Agent and then stay with them for years and years, paying over inflated fees and not receiving the level of service they should. For some, the perceived hassle of switching agents means they don’t even explore it and for others they simply don’t realise that they can switch to another agent. This in turn has led to Agents becoming complacent safe in the knowledge that Landlords will not take their business elsewhere.

Why Switch to Hartswood

For over three decades Hartswood has continued to provide Landlords and Tenants with the highest level of care and attention. We are a truly independent agency, solely dedicated to Lettings & Property Management. We do not have the costly overheads associated with running an Estate Agency and as a result we are able to offer our services at a fraction of the cost of regular High Street Estate Agencies.

Hartswood Switch Rates* Rent Collection £25 + Vat a month

Property Management £50 + Vat a month One off deposit Registration Fee £50 + Vat Tenancy Renewal Documentation £75 + Vat

* Hartswood Switch Rates are only applicable when tenants are already in the property. Rates will increase if Hartswood are required to market the property and find new tenants.

“Switch in two easy steps”

Switching To Hartswood

With Hartswood changing agent can be achieved in two easy steps.

1) Contact Hartswood Lack of communication; poor & overpriced property maintenance; high turnover of staff; there can be any number of reasons why Landlords are unhappy with their current agent. Things don’t have to be that way. Call or email us today to find out how we can help. 2) Give notice to your current agent. After our initial consultation we will ask you to send us a copy of your agency Terms of Business so that we can prepare a notice letter on your behalf. You then simply sign the letter, forward it to your current agent and let us do the rest.

“We will collect all

sets of keys ”

What happens next We will obtain the contact details for your tenant from your current agent. We then liaise with the tenant directly regarding the changeover and letting them know that we will be taking over the management. We arrange for an initial inspection of the property to be carried out so that we can meet the tenant and familiarise ourselves with the property. We ensure the tenant knows who to contact in the event of any maintenance issues, and that they have the correct bank details to make rent payments. We often find that when an agent has not been delivering on service, the tenant is relieved the management is changing . Including the original tenancy agreement, any tenancy extensions, prescribed information, reference reports, deposit details, and check-in inventory. Property Documents Including relevant safety certificates and warranties. We will check that your property is fully compliant with all current legislation. Keys We will collect all sets of keys held by the previous agent on your behalf. We then ask your current Agent to supply us with Tenancy Documentation

“ Always being honest with our clients ”

But All Letting Agents Are the Same, Aren’t They ?

Whilst it must be said that most letting agents appear to offer similar services, the way in which these services are carried out can vary greatly. The main variables which can lead to the success or breakdown of the landlord-agent relationship, include: 1) Competence The idea that ‘anyone can become a property agent’ is not far from the truth. At Hartswood we are proud to have attained several industry accreditations which help us ensure that our service is the best it can possibly be. We are members of ARLA Propertymark which means we meet higher industry standards than the law demands and strictly adhere to their regulations, ensuring that we only provide a first-class service and offer you the best possible advice. We are also members of The Property Ombudsman, TDS and backed by a Client Money Protection (CMP) scheme which guarantees your money is always protected. 2) Communication Lack of communication is one of the most common complaints from landlords looking to change letting agents At Hartswood we use cloud-based communications software so all communications are linked to the property and can be accessed by everyone in the team, meaning our landlords have one point of contact.

3) Transparency Landlords trust letting agents to manage their most important assets, and so it is important that agents are completely transparent in everything that they do. At Hartswood, we believe in always being honest with our clients and working in their best interest, even if it means less profit for us. So don’t waste time wondering if you could be getting a better service from your agent. Click here to contact us and switch to Hartswood today.