Propertymark Booklet

2. Your agency complies with a nationally recognised Code of Practice To uphold our high standards, all members are obliged to comply with our Conduct and Membership Rules. Disciplinary hearings are arranged when serious breaches occur; a tribunal will consider the case and impose sanctions on the member if they are found to have breached our rules. 3. Your agency has professional indemnity insurance This insurance provides cover for legal costs and expenses in claims resulting from negligence or breach of professional duty. It also covers any damages or costs awarded to consumers as a result of negligence. 4. Your agency has all the required registrations We confirm our members' registration with the Information Commissioner’s Office (ICO) who uphold information rights in the public's interest, their registration with a Government-approved independent redress scheme, and we also check that our members are registered with HMRC for Anti-Money Laundering supervision.